These terms apply to scheduled waste collection provided by Bersih Island on the Bukit Peninsula, Bali. By registering, becoming a founding member or receiving collections, you agree to them.
We collect waste from your property on fixed days each week and transport it to a managed local tip. Recyclable material is separated. Organic and non-organic waste are collected together under one subscription — there is no separate charge for each stream.
You choose how often we collect — one, three or five times a week. We set which days. Every street has fixed collection days, published in advance, because that is what makes the schedule reliable. We cannot offer different days to individual properties on the same street.
Bins are provided free and remain our property. Please leave them accessible on your collection days.
Villa pricing is based on the number of bedrooms. Restaurants, cafés and hotels are quoted individually based on volume.
| Property | Per month |
|---|---|
| 1–2 bedrooms | Rp 400.000 |
| 3–4 bedrooms | Rp 500.000 |
| 5–6 bedrooms | Rp 600.000 |
| 7+ bedrooms | Rp 750.000 |
| Restaurants, cafés, hotels | From Rp 500.000 |
All prices are in Indonesian Rupiah and include everything described in section 1. There is no VAT. Prices for the three- times- a- week schedule; one time a week is Rp 100.000 less and five times a week is Rp 150.000 more.
A founding member pays one month up front. That payment is credited to your account and covers your first month of collections when service begins. It is not an additional fee, and there is no monthly billing until we start collecting.
In return, your rate is locked for three years from the date collections begin at your property. Customers joining after the founding period pay the standard rate.
Founding membership is offered only in areas where we plan to operate first — currently Uluwatu, Pecatu, Bingin and Padang Padang.
When you reserve, your rate is held for 7 days. If payment is not received in that time the reservation lapses, though you are welcome to register again.
If collections have not started at your property by 1 June 2027, your payment is refunded in full, automatically. You do not need to request it, and no deduction is made. Refunds are returned by the same method you paid.
You may also cancel your founding membership at any time before your first collection and receive a full refund. Email or WhatsApp us with your reference number and we will return the payment within 14 days.
Subscriptions run month to month. You can cancel at any time with 30 days’ notice; we do not charge a cancellation fee and we do not require a minimum term.
If we miss a scheduled collection and do not make it good within 48 hours, tell us and we will credit that collection to your next invoice. If we repeatedly fail to collect, you may cancel immediately and we will refund the unused part of the month.
Where a month has been paid in advance and you cancel mid-month, we refund the unused days pro rata.
You can move up or down between frequencies or property sizes at any time, with no penalty. Changes take effect from your next invoice.
Low-season pause. If your property is empty, you may pause for up to two months per calendar year with two weeks’ notice. Whole months only. Your rate stays locked through a pause, and paused months are not charged.
All amounts are charged in Indonesian Rupiah. We accept QRIS, GoPay, bank transfer and virtual account, and debit or credit card. Payment fees are absorbed by us and are not added to your invoice.
Invoices are issued monthly. If an invoice remains unpaid for 14 days we will contact you before pausing service, and we will not pause without telling you first.
Indonesian regulations require waste to be separated at the property. We provide colour-coded bins and will show your staff how to use them. Where waste is badly contaminated we may be unable to accept it, and we will explain why rather than simply leaving it.
We cannot collect hazardous waste, construction debris, medical waste, batteries or chemicals. Ask us and we will point you to someone who can.
We collect your name, contact details, property details and, if you provide it, your location, so that we can plan routes and contact you about your service. We use your email and WhatsApp number only for matters relating to Bersih Island.
We do not sell or share your information with third parties, other than payment providers processing your payment. Your data is stored securely, and you can ask us to correct or delete it at any time by emailing us.
We take responsibility for our own service. We are not liable for indirect losses, and our liability for any claim is limited to the amount you have paid us in the previous twelve months. Nothing here limits rights you have under Indonesian consumer law.
We may update these terms. If a change materially affects you we will tell you by email at least 30 days beforehand. Your locked founding rate cannot be changed by an update to these terms.
Bersih Island
Pecatu, Kuta Selatan, Badung, Bali, Indonesia
Email: hello@bersihisland.com
WhatsApp: +62 822-3311-2816
We answer WhatsApp during business hours and reply to email within one working day.